I have bought SketchUp Pro / Studio, but am still in Trial

You are probably logged into SketchUp Pro with a different email address (Trimble ID) than the one where you purchased your Subscription with.

Log in with the same email address. If necessary, ask your reseller for the correct e-mail address. A Trimble ID must be linked to this e-mail address.

Please check if your email address is already linked to a Trimble ID:

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1. Go to https://www.sketchup.com;
2. Click on Sign In at the top right;
   
3. Enter the email address you want to check and click Next. Now 3 things can happen:
   
   • A. You will be prompted for the password: the Trimble ID exists, is active and allows you to login to SketchUp Pro;
     
   • B. It says the account is nearly ready: Click on the link to send the activation email again. Check your email (including the junk mail folder) and confirm your account. You can now login to SketchUp Pro.;
     
   • C. You will be asked for a Name and Password for the Trimble ID. If there is no Trimble ID yet, follow the steps to create one. Then you can use this to login to SketchUp Pro;