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Frequently Asked Questions (network) licensing SketchUp Pro 2015 and later

Q: What has changed in the license protection system of SketchUp Pro 2015 and higer?
A: When you install a license of SketchUp Pro 2015 or later, it will be activated using the internet. This means you will need to deactivate the license if you want to transfer the license to a different machine.

Q: How do Network Licenses work in SketchUp Pro 2015 and later?
A: Basically, network licensing is done over the internet now, not locally on your private network anymore. When you install a network license of SketchUp Pro 2015 or later, it will also be activated using the internet. This means there is no local license file on your private network. When you start a networked version of SketchUp Pro 2015 and later, it will tick the server via the internet to tell it it is in use. After shutting down SketchUp Pro 2015 or later on the client, the license will be released to the server over the internet for someone else to use.

Q: What server-access does SketchUp Pro need?
A: Please make sure you open up ports 80, 8080, 443, 5053 and 50530 in your firewall.
Also, SketchUp needs permission to visit all of the sub-domains for SketchUp.com, easily included as:
*.sketchup.com

Q: How do I install SketchUp Pro without an internet connection?
A: SketchUp Pro stand alone / network needs to have a working internet connection to activate the license. If you don’t have a working connection, for example because of external protection, please contact your reseller.

Q: How do I start SketchUp Pro without an internet connection?
A:

  • A networked version won’t be able to start.
  • If a network license has been checked out, it can start.
  • A stand alone license is able to start as well.

Q: Am I able to continue working in SketchUp Pro if the internet goes down?
A: Yes, you can finish your session without a problem.

Q: Can I borrow a license from my networked license of SketchUp Pro 2015 or later?
A: Yes, you can. As of SketchUp Pro 2015 or later, you are able to check out network licenses and take them with you on e.g. your laptop. You can borrow the license for a maximum of 7 days.

Q: What happens with my checked out license after 7 days?
A: Your license will be given back to your poule of network licenses. On the machine running the checked out license, you won’t be able to start SketchUp Pro without a proper working internet connection and have it borrowed again.

Q: Is there a way to manage the licenses, to see who has what licenses in use and how many are free, checked out etc?
A: Yes, there is. Please create a Trimble ID with the e-mail address used for your SketchUp license. You can now login to http://license.sketchup.com and monitor your license.


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