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FAQ Reinstatement Fee

What is the Reinstatement Fee?

The Reinstatement Fee can be seen as compansation for the developments of SketchUp Pro during the period that you didn’t use the latest versions. It is a small fee that you pay on top of your Maintenance when you own an older version of SketchUp Pro / when you extend your Maintenance too late.

How much is the Reinstatement Fee?
How much the Reinstatement Fee is, depends on three things:;

  • License type: standalone or network;
  • Period that the Maintenance already has expired:
    • 0-1 Year expired: Reinstatement Fee (single);
    • 1-3 Years expired: Late Reinstatement Fee (double);
    • 3 Or more years expired: After April 21, 2017, it is no longer possible to renew your license.
  • From which active version you are renewing:
    • SketchUp Pro 8 or earlier: After April 21, 2017, it is no longer possible to renew your license.

Click here for the actual price of renewing your Maintenance.

Do I have to pay a Reinstatement Fee?
As from June 15, 2014, you need to pay the Reinstatement Fee when you own an older version of SketchUp Pro / when you extend your Maintenance too late.

Do I have to pay the Reinstatement Fee once?
Yes, it is a once-off fee on top of the Maintenance-price for the 1, 2 or 3 year period. You don’t have to pay it every year. You will pay the regular price after the Maintenance expires, unless you extend your Maintenance too late again.

Is the Reinstatement Fee for a networked license more expensive?
Yes, you will pay a different price for a network license than a standalone license.

To whom do I pay the Reinstatement Fee?
You pay the Reinstatement Fee to your reseller, it is added to the Maintenance cost.

Do I have to pay a Reinstatement Fee for every license?
Yes, the Reinstatement Fee will be in force per license of SketchUp Pro 8 and earlier or licenses with an expired Maintenance.

What happens with the expiration date of my Maintenance if I extend it too late?
The new period of your Maintenance will start after you reinstated your Maintenance.

I have sent an e-mail to extend my Maintenance on time, but I didn’t receive anything and now I am too late! Do I have to pay the Reinstatement Fee?
Yes, it is your responsibility that an e-mail arrives at your reseller. We advise you to call your reseller when you didn’t receive a answer.


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