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Support

  1. Frequently Asked Upgrade Questions SketchUp Pro 2022
  2. How do I assign products to a large group of users?
  3. What do I do if a user leaves midterm?
  4. How to revoke a SketchUp license?
  5. How do I remove someone as a member of my organisation?
  6. SketchUp for Education: If I purchase new seats partway into the semester, will they be considered a part of my previous order?
  7. How to activate your Subscription
  8. Managing users in the Account Management Portal
  9. I want to activate SU Podium in a newer version of SketchUp. Do I have to deactivate the old version first?
  10. I have bought SketchUp Pro / Studio, but am still in Trial
  11. Frequently Asked Upgrade Questions SketchUp Pro 2021
  12. Remove or repair Sketchup Pro
  13. End of Life Classic licenses - Frequently Asked Questions
  14. Deactivate SketchUp Pro license
  15. Frequently Asked Subscription questions
  16. Frequently Asked Questions Upgrade SketchUp Pro 2020
  17. Does SketchUp Pro also make backups?
  18. FAQ Reinstatement Fee
  19. I am having troubles using 3D Warehouse, Extension Warehouse, Add Location, Dynamic Components, ...
  20. What makes a great 3D Warehouse model?
  21. I am unable to authorize my SketchUp Pro license
  22. How do I transfer my templates and scrapbooks to the newest version of LayOut?
  23. How do I transfer all my settings, materials, components and extensions to a newer version of SketchUp?
  24. Edges look jagged
  25. File locked by another user
  26. Authorize SketchUp with a Network License
  27. Authorize SketchUp with a single-user license
  28. Frequently Asked Questions (network) licensing SketchUp Pro 2015 and later
  29. How do I find out if a Plug-In is causing troubles?
  30. What Videocard is recommended? (EN)
  31. What kinds of files can I import into SketchUp?
  32. Can I export my SketchUp models to other programs?
  33. Can I share files between SketchUp Pro and SketchUp?
  34. What is the maximum resolution of image exports?
  35. How do I install and extend a network license?
  36. Can I run both SketchUp and LayOut at the same time?
  37. Can I download LayOut separately from SketchUp Pro?
  38. LayOut: What is LayOut?
  39. LayOut: How can I best learn how to use it?
  40. LayOut: Why can't I drag from Scrapbook dialog box?
  41. LayOut: My Scrapbook entity keeps stamping. Why?
  42. LayOut: The lock inference command doesn't work. Why?
  43. LayOut: Grouped entities aren't inferencing other entities.
  44. LayOut: Why do my SketchUp models look blocky?
  45. LayOut: Why do some fonts change on another computer?
  46. LayOut: Can I change filled shapes?
  47. LayOut: How can I share a Scrapbook?
  48. LayOut- How can I open a shared Scrapbook?
  49. LayOut: Can I edit my SketchUp model in LayOut?
  50. LayOut: How can I open a dialog box?
  51. LayOut How do I update my changed SketchUp models?
  52. LayOut: How do I move an entity behind another entity?
  53. LayOut: Can I view a SketchUp model at a certain scale?
  54. LayOut: How do I place a SketchUp model in LayOut?
  55. Stylebuilder: User Interface
  56. Stylebuilder: Sets Pane
  57. Stylebuilder: Settings Tab
  58. Stylebuilder: Strokes Tab
  59. Stylebuilder: Preferences Dialog Box
  60. Stylebuilder: Styles Preview Window
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