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Support

  1. I want to activate SU Podium in a newer version of SketchUp. Do I have to deactivate the old version first?
  2. Signing in and License Management - All about the Account Management Portal
  3. I have bought SketchUp Pro / Studio, but am still in Trial
  4. Frequently Asked Upgrade Questions SketchUp Pro 2021
  5. Remove or repair Sketchup Pro
  6. End of Life Classic licenses - Frequently Asked Questions
  7. Deactivate SketchUp Pro license
  8. Frequently Asked Subscription questions
  9. Frequently Asked Questions Upgrade SketchUp Pro 2020
  10. How to activate your Subscription
  11. Does SketchUp Pro also make backups?
  12. FAQ Reinstatement Fee
  13. I am having troubles using 3D Warehouse, Extension Warehouse, Add Location, Dynamic Components, ...
  14. What makes a great 3D Warehouse model?
  15. I am unable to authorize my SketchUp Pro license
  16. How do I transfer my templates and scrapbooks to the newest version of LayOut?
  17. How do I transfer all my settings, materials, components and extensions from SketchUp Pro 2016 to 2017?
  18. Edges look jagged
  19. File locked by another user
  20. Authorize SketchUp with a Network License
  21. Authorize SketchUp with a single-user license
  22. Frequently Asked Questions (network) licensing SketchUp Pro 2015 and later
  23. How do I find out if a Plug-In is causing troubles?
  24. What Videocard is recommended? (EN)
  25. What kinds of files can I import into SketchUp? (EN)
  26. Can I export my SketchUp models to other programs?
  27. Can I share files between SketchUp Pro and SketchUp?
  28. What is the maximum resolution of image exports?
  29. How do I install and extend a network license?
  30. Can I run both SketchUp and LayOut at the same time?
  31. Can I download LayOut separately from SketchUp Pro?
  32. LayOut: What is LayOut?
  33. LayOut: How can I best learn how to use it?
  34. LayOut: Why can't I drag from Scrapbook dialog box?
  35. LayOut: My Scrapbook entity keeps stamping. Why?
  36. LayOut: The lock inference command doesn't work. Why?
  37. LayOut: Grouped entities aren't inferencing other entities.
  38. LayOut: Why do my SketchUp models look blocky?
  39. LayOut: Why do some fonts change on another computer?
  40. LayOut: Can I change filled shapes?
  41. LayOut: How can I share a Scrapbook?
  42. LayOut- How can I open a shared Scrapbook?
  43. LayOut: Can I edit my SketchUp model in LayOut?
  44. LayOut: How can I open a dialog box?
  45. LayOut How do I update my changed SketchUp models?
  46. LayOut: How do I move an entity behind another entity?
  47. LayOut: Can I view a SketchUp model at a certain scale?
  48. LayOut: How do I place a SketchUp model in LayOut?
  49. Stylebuilder: User Interface
  50. Stylebuilder: Sets Pane
  51. Stylebuilder: Settings Tab
  52. Stylebuilder: Strokes Tab
  53. Stylebuilder: Preferences Dialog Box
  54. Stylebuilder: Styles Preview Window
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