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Support

  1. Signing in and License Management - All about the Account Management Portal
  2. Remove or repair Sketchup Pro
  3. End of Life Classic licenses - Frequently Asked Questions
  4. Deactivate SketchUp Pro license
  5. Frequently Asked Subscription questions
  6. Frequently Asked Questions Upgrade SketchUp Pro 2020
  7. How to activate your Subscription
  8. Does SketchUp Pro also make backups?
  9. What does it cost to upgrade my SketchUp Pro license to the latest version?
  10. FAQ Reinstatement Fee
  11. I am having troubles using 3D Warehouse, Extension Warehouse, Add Location, Dynamic Components, ...
  12. What makes a great 3D Warehouse model?
  13. I am unable to authorize my SketchUp Pro license
  14. How do I transfer my templates and scrapbooks to the newest version of LayOut?
  15. How do I transfer all my settings, materials, components and extensions from SketchUp Pro 2016 to 2017?
  16. Edges look jagged
  17. File locked by another user
  18. Authorize SketchUp with a Network License
  19. Authorize SketchUp with a single-user license
  20. Frequently Asked Questions (network) licensing SketchUp Pro 2015 and later
  21. How do I find out if a Plug-In is causing troubles?
  22. What Videocard is recommended? (EN)
  23. What kinds of files can I import into SketchUp? (EN)
  24. Can I export my SketchUp models to other programs?
  25. Can I share files between SketchUp Pro and SketchUp?
  26. What is the maximum resolution of image exports?
  27. How do I install and extend a network license?
  28. Can I run both SketchUp and LayOut at the same time?
  29. Can I download LayOut separately from SketchUp Pro?
  30. LayOut: What is LayOut?
  31. LayOut: How can I best learn how to use it?
  32. LayOut: Why can't I drag from Scrapbook dialog box?
  33. LayOut: My Scrapbook entity keeps stamping. Why?
  34. LayOut: The lock inference command doesn't work. Why?
  35. LayOut: Grouped entities aren't inferencing other entities.
  36. LayOut: Why do my SketchUp models look blocky?
  37. LayOut: Why do some fonts change on another computer?
  38. LayOut: Can I change filled shapes?
  39. LayOut: How can I share a Scrapbook?
  40. LayOut- How can I open a shared Scrapbook?
  41. LayOut: Can I edit my SketchUp model in LayOut?
  42. LayOut: How can I open a dialog box?
  43. LayOut How do I update my changed SketchUp models?
  44. LayOut: How do I move an entity behind another entity?
  45. LayOut: Can I view a SketchUp model at a certain scale?
  46. LayOut: How do I place a SketchUp model in LayOut?
  47. Stylebuilder: User Interface
  48. Stylebuilder: Sets Pane
  49. Stylebuilder: Settings Tab
  50. Stylebuilder: Strokes Tab
  51. Stylebuilder: Preferences Dialog Box
  52. Stylebuilder: Styles Preview Window
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